Frequently Asked Questions

How will you dispatch my order?

How long will it take for my order to reach me?

How do I track my order?

How do I check the status of my order?

Can I choose, not to receive call backs with regards to my order?

What do you charge for shipping and handling?

Can we pay in any other currency besides Indian Rupees (INR)?

Can I return an item?

Is my personal information secure?

Can I order outfits from Shareen Designerz that are not on the website?

How long will it take to get my outfit?

Shipping Time
Against each product on the website, an approximate time for shipment has been provided; which are merely indicative. Products may be shipped either earlier or later depending on availability of product and other factors. The time for your item(s) to travel from our store to your destination. This would depend on the shipping method chosen, as the international express delivery may take up to 5 days and international economy up to 10 days. We only use trusted shipping partners such as DHL and Fedex. Shipping within India may take up to 5-8 working days depending on the location. No matter where you ordering from you can ship your items within India for free.

Please make sure you have allowed adequate time before your actual dress wearing date. We cannot be held responsible for the delivery time by shipping company. When your order is shipped out, a notification will be sent to the e-mail box you registered on our website. You can find a tracking number in the Email and you can track the status of order online. Any in store pick up, we will notify you when the garment is ready for collection.

Can I get an item urgently?

Can I ask for shipping at my convenience?